FAQ

Packaging?

Packing ceramics requires a lot of wrapping to prevent breakage. I use brand new paper and twine to wrap my pottery. It looks pretty. For the boxes and protection materials, I try to reuse what I already have in order to reduce waste.

What’s the Status of My Order?

If the seller added a tracking number, you can use that to get detailed information about the package’s movement through the delivery company.

If the seller used a delivery company that is directly supported by Etsy and has added a tracking number, you’ll see a Track Package button next to the order on your Purchases page. Select Track Package to see detailed information about your package’s status.

You can also see delivery information in the dispatch notification emails for your order. Select Track Package in the email notification to view the status of your delivery.

What to do if your order doesn’t arrive

Packing ceramics requires a lot of wrapping to prevent breakage. I use brand new paper and twine to wrap my pottery. It looks pretty. For the boxes and protection materials, I try to reuse what I already have in order to reduce waste.

Packaging?

Packing ceramics requires a lot of wrapping to prevent breakage. I use brand new paper and twine to wrap my pottery. It looks pretty. For the boxes and protection materials, I try to reuse what I already have in order to reduce waste.

What’s the Status of My Order?

If the seller added a tracking number, you can use that to get detailed information about the package’s movement through the delivery company.

If the seller used a delivery company that is directly supported by Etsy and has added a tracking number, you’ll see a Track Package button next to the order on your Purchases page. Select Track Package to see detailed information about your package’s status.

You can also see delivery information in the dispatch notification emails for your order. Select Track Package in the email notification to view the status of your delivery.

What to do if your order doesn’t arrive

Packing ceramics requires a lot of wrapping to prevent breakage. I use brand new paper and twine to wrap my pottery. It looks pretty. For the boxes and protection materials, I try to reuse what I already have in order to reduce waste.

Packaging?

Packing ceramics requires a lot of wrapping to prevent breakage. I use brand new paper and twine to wrap my pottery. It looks pretty. For the boxes and protection materials, I try to reuse what I already have in order to reduce waste.

What’s the Status of My Order?

If the seller added a tracking number, you can use that to get detailed information about the package’s movement through the delivery company.

If the seller used a delivery company that is directly supported by Etsy and has added a tracking number, you’ll see a Track Package button next to the order on your Purchases page. Select Track Package to see detailed information about your package’s status.

You can also see delivery information in the dispatch notification emails for your order. Select Track Package in the email notification to view the status of your delivery.

What to do if your order doesn’t arrive

Packing ceramics requires a lot of wrapping to prevent breakage. I use brand new paper and twine to wrap my pottery. It looks pretty. For the boxes and protection materials, I try to reuse what I already have in order to reduce waste.